How does it work?

01

Save for a discount

Easily create an account and you will immediately receive 500 points as a special welcome reward.

02

How do I earn points

There are many ways to earn points, such as making a purchase, refer a friend and more.

03

Enjoy rewards

Exchange your points for discounts, special gifts and exclusive access to our pre-sale.

The rewards

Save for discounts
Extra 10% discount in sale*
24H Pre-SALE Access
48h pre-sale access
72h pre-sale access
Personal Shopping
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Silver

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Golden

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Diamond

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FAQ

Our loyalty program is a digital loyalty program where you collect points with every purchase of items without a discount (also in one of our stores).

By collecting points, you unlock special offers, Rewards, exclusive invitations for events and much more.

You will find all your digital coupons of online purchases in your account. Our program is free to join you, but you must be 18 years old to become a member or 16 with the permission of your parents or legal guardian.

You only save points on items without a discount. So first check whether this is the case. Is this not the case? Then it is possible that your points are still on 'pending' i.v.m. A possible return. After 20 days, the points were definitively credited. Do you have the idea that you should have saved on a certain purchase? We are happy to check it for you, mail us to info@superstellar.nl and we will come back to it.

You can see your points as soon as you log into your account. There will also be an overview of how many points you can spend in the rewards section of your account page.

Approved: These points can be exchanged immediately.

Pending: These points must be verified before you can redeem them. This usually applies to purchases and references. It can take up to 21 days before they are approved, but when in doubt, contact our customer service.

Cancelled: These points are not added to your account. This happens, for example, when you cancel a purchase (the points change from awaiting to canceled).

Do not worry! Go to your account section and under 'recent activity' you should be able to click on your last redemption and see your code.

Your points will expire after 5 years if not redeemed. Once you redeem your points, a code will appear for you to use.

Your points are calculated on your expenses for the past 12 months. To maintain your level, you must maintain the annual edition with us to stay in your level.

You will receive your points after 21 days (if you have not returned your order).

You can invite as many friends as you want to join. Every time a new friend signs up through your invite and makes their first purchase of at least 100 euros, you will earn 1,000 points in the bronze tier up to 1,700 points in the diamond tier.

The invitation link can be found in your account.

This is us

#Superstellar

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Super store, plenty of stock, good products and not to mention a top staff!

You are welcomed well and you are helped well! I have been coming there since I was...

Shania Rodrigues

June 13, 2024

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Been a customer at superstellar(formerly coccinelle) for decades first I bought for my brothers and now for my children.

Wide selection, respond to what is fashion now and quality of...

Anonymous

June 15, 2024

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We are always super satisfied for the cute clothes for our 3 boys....
Nice brands lots of choice!!! Keep up the good work we are happy with Superstellar

Marianka Van Den Burg

June 12, 2024

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Neatly packaged, fast delivery. Would definitely order again

Silke Janssens

June 12, 2024

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Have been happily buying clothes for our kids and gifts for our friends here for a long time anyway!

Nikki Schalkx

June 12, 2024

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Always beautiful clothes and mega fast delivery!
I had entered my details automatically so my house number was missing.
Quickly contacted and fixed!
All came well and delivered the very next day.
Will definitely...

Tamara Jochems

May 28, 2024

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Top store, excellent service.

Since I have a little son I realize that shopping for little boys is difficult. I have bought clothes and coats for him several times, if you...

Anonymous

28 days ago

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