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Privacy policy
Privacy Statement
Coccinelle Online B.V. | www.superstellar.co.uk
Plaza 8-10 | info@superstellar.co.uk
3012 CW Rotterdam | Chamber of Commerce 62852248
1. Personal data we process
Privacy?
Superstellar takes your privacy seriously. We process personal data about you through your use of our website, our services and also because you provide this data to us yourself.
We do our very best to process the data you have provided to us in a careful manner. This privacy statement gives you a clear overview of what personal data we process, how we handle this personal data and also explains as clearly as possible why we collect it.
Within the meaning of the General Data Protection Regulation, Superstellar is a so-called: controller in this respect.
2. An overview of the personal data we process
First name and surname
Gender
Address data
Date of birth
Phone number
Email address
Personal data you provide via the live chat function;
Other personal data you actively provide when contacting us
Location data
Data about your activities on our website
IP address (anonymized)
Internet browser and device type
3. Special and/or sensitive personal data we process
Minors
Our website and services do not intend to collect data on website visitors who are under 16 years of age, with the exception of parental or guardian consent. Superstellar cannot verify whether a visitor is over 16 years old, which is why we encourage parents to be involved in their children's online activities. This way, together we can prevent the collection of data about children without parental consent.
Contact us if we have done something wrong.
If you believe that we have collected personal information about a minor without the aforementioned consent, please contact us at info@superstellar.co.uk. We will delete this information immediately.
4. Why and for how long we need data
Superstellar processes your personal data for the following purposes:
To be able to e-mail you if this is necessary to carry out our services;
To send you our newsletter, if you have requested this;
If you register yourself for our newsletter, we use the data required for this or separately provided by you in order to send you our e-mail newsletter on a regular basis in accordance with Art. 6 para. 1 S. 1 lit. a AVG based on your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included for this purpose in the newsletter. After unsubscribing we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.
Allow you to create an account on our website;
Deliver the products ordered by you to the correct address;
Send you requested information in response to the contact form and finally;
To analyze your behavior on the website in order to improve our website and tailor it to your preferences.
How long we store data
Superstellar will not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. If you would like information about our retention periods in your specific case, please contact us at info@superstellar.co.uk.
5. Third party processing
No sale!
Superstellar does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Superstellar remains responsible for processing.
Trusted Shops
Superstellar uses Trusted Shops to give you the opportunity to write a review about Superstellar. The data left here are processed properly and securely, Trusted Shops uses a secure connection.
Payment methods
Superstellar uses various payment methods such as iDeal, Klarna, Visa Mastercard, Paypal, GiroPay, SOFORT Banking and Mister Cash. Payment via these methods is safe and done over a secure connection. The personal data you leave here are processed correctly and securely.
6. Mapping website visits
Cookies
Superstellar uses different types of cookies, which are further displayed and explained in our cookie statement;
Functional cookies: These are cookies with a purely technical functionality. These ensure that the website works properly. For example, your preferred settings can be remembered. They also allow us to optimize our website and services through the website.
Analytical cookies from third parties: These cookies can track your browsing behavior. These cookies are there because we use Google Analytics.
Tracking cookies: These cookies are placed by a third party. By reading the cookies, the advertiser recognizes you when you visit a site in which he is also involved. If you continue browsing, personalized ads may be shown. These cookies can also track your browsing habits, allowing a very specific profile to be built by these parties. This profile can be so detailed as to constitute personal data.
What if you do not like cookies
You can disable cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. If you would like help with this, please feel free to contact us. Before contacting us, please check the help function of your browser.
7. View, modify or delete data
Rights
You have the right to:
View your personal data;
Request a correction of data;
Request less data to be processed by us;
Request deletion of your data;
Have your data transferred to someone else and,
File a complaint as further described in Article 8.
If you have any questions or comments about Superstellars data processing, please send a request to info@superstellar.eu.
Superstellar wants to be sure that the request for inspection has been made by you. Therefore, we kindly ask you to send a copy of your ID along with your request for inspection, correction or deletion. To protect your privacy, Superstellar requests that you black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy.
Superstellar will respond to your request as soon as possible, but in any case within four weeks.
8. Right to complain
Internal handling
If you have any complaints about the way in which (personal) data is processed, Superstellar is happy to help you resolve them by mutual agreement. In the first instance, please address your complaint to info@superstellar.co.uk.
Personal Data Authority
Under the General Data Protection Regulation you have the right to lodge a complaint with the Personal Data Authority about our processing of your personal data. You can contact the Authority for Personal Data for this purpose. More information about your right to complain can be found on the website of Authority Persoonsgegevens.
9. Securing communications by SSL-Encryption
SSL
To protect you as a website visitor, Superstellar uses secure encryption technologies. With SSL (Secure Socket Layer) your personal data is encrypted (not visible to third parties) used on our site. This way you can be sure that your data will only be visible to you and our server.
How do you recognize the security?
In all areas of our site where your data is used, such as when filling out the contact form, we use SSL encryption. You can check and recognize this yourself. When you are in an encrypted area of our site, you will see a lock symbol appear in the lower right or upper left corner of your browser. In addition, the URL changes from http:// to https:// which also indicates that the page is secure.
10. Security and Versioning
We take it seriously
Superstellar takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is still not secure or there are indications of misuse, please contact us immediately at info@superstellar.co.uk.
Coccinelle Online B.V. | www.superstellar.co.uk
Plaza 8-10 | info@superstellar.co.uk
3012 CW Rotterdam | Chamber of Commerce 62852248
1. Personal data we process
Privacy?
Superstellar takes your privacy seriously. We process personal data about you through your use of our website, our services and also because you provide this data to us yourself.
We do our very best to process the data you have provided to us in a careful manner. This privacy statement gives you a clear overview of what personal data we process, how we handle this personal data and also explains as clearly as possible why we collect it.
Within the meaning of the General Data Protection Regulation, Superstellar is a so-called: controller in this respect.
2. An overview of the personal data we process
First name and surname
Gender
Address data
Date of birth
Phone number
Email address
Personal data you provide via the live chat function;
Other personal data you actively provide when contacting us
Location data
Data about your activities on our website
IP address (anonymized)
Internet browser and device type
3. Special and/or sensitive personal data we process
Minors
Our website and services do not intend to collect data on website visitors who are under 16 years of age, with the exception of parental or guardian consent. Superstellar cannot verify whether a visitor is over 16 years old, which is why we encourage parents to be involved in their children's online activities. This way, together we can prevent the collection of data about children without parental consent.
Contact us if we have done something wrong.
If you believe that we have collected personal information about a minor without the aforementioned consent, please contact us at info@superstellar.co.uk. We will delete this information immediately.
4. Why and for how long we need data
Superstellar processes your personal data for the following purposes:
To be able to e-mail you if this is necessary to carry out our services;
To send you our newsletter, if you have requested this;
If you register yourself for our newsletter, we use the data required for this or separately provided by you in order to send you our e-mail newsletter on a regular basis in accordance with Art. 6 para. 1 S. 1 lit. a AVG based on your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included for this purpose in the newsletter. After unsubscribing we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.
Allow you to create an account on our website;
Deliver the products ordered by you to the correct address;
Send you requested information in response to the contact form and finally;
To analyze your behavior on the website in order to improve our website and tailor it to your preferences.
How long we store data
Superstellar will not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. If you would like information about our retention periods in your specific case, please contact us at info@superstellar.co.uk.
5. Third party processing
No sale!
Superstellar does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Superstellar remains responsible for processing.
Trusted Shops
Superstellar uses Trusted Shops to give you the opportunity to write a review about Superstellar. The data left here are processed properly and securely, Trusted Shops uses a secure connection.
Payment methods
Superstellar uses various payment methods such as iDeal, Klarna, Visa Mastercard, Paypal, GiroPay, SOFORT Banking and Mister Cash. Payment via these methods is safe and done over a secure connection. The personal data you leave here are processed correctly and securely.
6. Mapping website visits
Cookies
Superstellar uses different types of cookies, which are further displayed and explained in our cookie statement;
Functional cookies: These are cookies with a purely technical functionality. These ensure that the website works properly. For example, your preferred settings can be remembered. They also allow us to optimize our website and services through the website.
Analytical cookies from third parties: These cookies can track your browsing behavior. These cookies are there because we use Google Analytics.
Tracking cookies: These cookies are placed by a third party. By reading the cookies, the advertiser recognizes you when you visit a site in which he is also involved. If you continue browsing, personalized ads may be shown. These cookies can also track your browsing habits, allowing a very specific profile to be built by these parties. This profile can be so detailed as to constitute personal data.
What if you do not like cookies
You can disable cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. If you would like help with this, please feel free to contact us. Before contacting us, please check the help function of your browser.
7. View, modify or delete data
Rights
You have the right to:
View your personal data;
Request a correction of data;
Request less data to be processed by us;
Request deletion of your data;
Have your data transferred to someone else and,
File a complaint as further described in Article 8.
If you have any questions or comments about Superstellars data processing, please send a request to info@superstellar.eu.
Superstellar wants to be sure that the request for inspection has been made by you. Therefore, we kindly ask you to send a copy of your ID along with your request for inspection, correction or deletion. To protect your privacy, Superstellar requests that you black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy.
Superstellar will respond to your request as soon as possible, but in any case within four weeks.
8. Right to complain
Internal handling
If you have any complaints about the way in which (personal) data is processed, Superstellar is happy to help you resolve them by mutual agreement. In the first instance, please address your complaint to info@superstellar.co.uk.
Personal Data Authority
Under the General Data Protection Regulation you have the right to lodge a complaint with the Personal Data Authority about our processing of your personal data. You can contact the Authority for Personal Data for this purpose. More information about your right to complain can be found on the website of Authority Persoonsgegevens.
9. Securing communications by SSL-Encryption
SSL
To protect you as a website visitor, Superstellar uses secure encryption technologies. With SSL (Secure Socket Layer) your personal data is encrypted (not visible to third parties) used on our site. This way you can be sure that your data will only be visible to you and our server.
How do you recognize the security?
In all areas of our site where your data is used, such as when filling out the contact form, we use SSL encryption. You can check and recognize this yourself. When you are in an encrypted area of our site, you will see a lock symbol appear in the lower right or upper left corner of your browser. In addition, the URL changes from http:// to https:// which also indicates that the page is secure.
10. Security and Versioning
We take it seriously
Superstellar takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is still not secure or there are indications of misuse, please contact us immediately at info@superstellar.co.uk.